Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Technical Troubleshooting
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Help Desk Support
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Operating Systems Knowledge
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Network Troubleshooting
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Hardware Maintenance
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Software Installation and Configuration
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Customer Service
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Remote Desktop Support
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IT Security Basics
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Documentation and Reporting
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.