Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
-
Troubleshooting Hardware and Software
-
Operating Systems Knowledge
-
Network Configuration and Management
-
Customer Service and Communication
-
Remote Support Tools
-
IT Security Fundamentals
-
Active Directory and User Management
-
Scripting and Automation
-
Cloud Computing Basics
-
Virtualization Technologies
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.