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IT Support Technician

Overview, Education, Careers Types, Skills, Career Path, Resources

IT Support Technicians provide technical assistance, troubleshoot issues, and maintain computer systems, ensuring smooth IT operations for organizations.

Average Salary

₹3,50,000

Growth

medium

Satisfaction

medium

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

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    Troubleshooting Hardware and Software
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    Operating Systems Knowledge
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    Network Configuration and Management
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    Customer Service and Communication
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    Remote Support Tools
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    IT Security Fundamentals
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    Active Directory and User Management
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    Scripting and Automation
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    Cloud Computing Basics
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    Virtualization Technologies
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

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    Communication Skills
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    Problem-Solving
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    Customer Service
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    Time Management
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    Adaptability
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    Teamwork
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    Stress Management
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    Attention to Detail
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    Active Listening
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    Technical Proficiency
Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

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    Hardware Troubleshooting
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    Operating Systems (Windows, Linux, macOS)
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    Networking Fundamentals
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    Remote Desktop Support
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    Cybersecurity Basics
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    Cloud Computing (Basic)
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    Scripting and Automation (PowerShell, Bash)
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    Virtualization Technologies
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    Mobile Device Support
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    IT Ticketing Systems
Duties and Responsiblities