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IT Technician

Overview, Education, Careers Types, Skills, Career Path, Resources

IT Technicians install, maintain, and repair computer systems and networks. They provide tech support and ensure smooth IT operations for organizations.

Average Salary

₹3,00,000

Growth

medium

Satisfaction

medium

Home/Careers/information technology and computer science/it technician
Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

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    Troubleshooting Hardware Issues
    -
    Operating System Management
    -
    Network Configuration and Maintenance
    -
    Software Installation and Support
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    Cybersecurity Awareness and Implementation
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    Help Desk and Technical Support
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    Data Backup and Recovery
    -
    Cloud Computing Basics
    -
    Scripting and Automation
    -
    Virtualization Technologies
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

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    Problem-Solving
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    Communication Skills
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    Customer Service
    -
    Time Management
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    Adaptability
    -
    Teamwork
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    Attention to Detail
Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

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    Hardware Repair and Maintenance
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    Operating Systems (Windows, Linux, macOS)
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    Networking Fundamentals
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    Cybersecurity Basics
    -
    Cloud Computing (AWS, Azure, Google Cloud)
    -
    Scripting and Automation (PowerShell, Python)
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    Virtualization Technologies
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    Database Management (SQL)
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    Remote Support Tools
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    Mobile Device Management (MDM)
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    Customer Service and Communication
Duties and Responsiblities

Task

95%

Diagnose and resolve hardware, software, and network issues for end-users, ensuring minimal downtime.

92%

Install, configure, and maintain computer systems, printers, and other peripherals for smooth operations.

90%

Provide technical support and training to users on IT systems and software applications.

88%

Manage and maintain local area networks (LAN) and wide area networks (WAN) for reliable connectivity.

85%

Implement and monitor security measures to protect computer systems and data from cyber threats.

82%

Perform regular system backups and disaster recovery operations to ensure data integrity.

80%

Document technical issues, solutions, and procedures for future reference and knowledge sharing.

78%

Manage and maintain inventory of IT hardware and software assets, ensuring accurate records.

75%

Collaborate with other IT professionals to implement and support new technologies and systems.

72%

Conduct routine maintenance and updates to ensure optimal system performance and security.

70%

Assist in the procurement and deployment of IT equipment and software licenses.

68%

Troubleshoot and resolve network connectivity issues, ensuring seamless communication.

Work Activities

95%

Diagnose and fix computer hardware issues, ensuring minimal downtime for users.

92%

Install and configure software applications, ensuring compatibility and optimal performance.

90%

Maintain network infrastructure, including routers, switches, and firewalls, for seamless connectivity.

88%

Provide technical assistance to end-users, resolving IT-related issues promptly and efficiently.

85%

Implement and monitor security measures to protect systems and data from cyber threats.

82%

Perform regular data backups to ensure data integrity and facilitate disaster recovery.

80%

Manage IT inventory, tracking hardware and software assets for efficient resource allocation.

78%

Create and maintain technical documentation for IT systems and procedures.

75%

Provide remote technical support to users, resolving issues without on-site visits.

72%

Coordinate with IT vendors for hardware repairs, software updates, and technical support.

70%

Conduct training sessions for users on new software and IT systems.

68%

Enforce IT policies and procedures to ensure compliance and security.

Detailed Work Profile

Interests