Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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VoIP Protocols Expertise
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Network Security Implementation
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Quality of Service (QoS) Management
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PBX and VoIP System Configuration
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Network Troubleshooting
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IP Networking Fundamentals
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Session Border Controller (SBC) Management
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Voice Codec Knowledge
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Unified Communications Integration
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Cloud VoIP Solutions
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Scripting and Automation
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Wireless VoIP Deployment
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Communication Skills
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Problem-Solving
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Teamwork and Collaboration
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Adaptability and Flexibility
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Time Management
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Attention to Detail
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Customer Service
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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VoIP Protocols (SIP, H.323, RTP)
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Networking Fundamentals (TCP/IP, DNS, DHCP)
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PBX and VoIP Systems Administration
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Network Security (Firewalls, VPNs, Encryption)
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Quality of Service (QoS)
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Troubleshooting and Diagnostics
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Cloud-Based VoIP Solutions
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Scripting and Automation (Python, Bash)
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Wireless Networking (Wi-Fi, Wireless Security)
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Session Border Controllers (SBCs)