Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
-
Network Monitoring and Troubleshooting
-
Operating Systems Knowledge (Linux/Windows)
-
Hardware and Software Support
-
ITIL Framework Knowledge
-
Scripting and Automation
-
Security Protocols and Practices
-
Cloud Computing Fundamentals
-
Database Management
-
Communication and Collaboration
-
Problem-Solving and Analytical Skills
-
Virtualization Technologies
-
Backup and Disaster Recovery
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
-
Communication Skills
-
Problem-Solving
-
Technical Proficiency
-
Time Management
-
Teamwork and Collaboration
-
Stress Management
-
Attention to Detail
-
Adaptability and Learning
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
-
Network Monitoring Tools
-
Troubleshooting Methodologies
-
Operating Systems (Linux/Windows)
-
Networking Protocols
-
Security Information and Event Management (SIEM)
-
Scripting and Automation
-
Cloud Computing Platforms