Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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IT Infrastructure Management
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Incident Management
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Problem Management
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Change Management
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Service Level Agreement (SLA) Management
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Customer Relationship Management (CRM)
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Communication Skills
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Automation and Scripting
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Cloud Computing
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DevOps Practices
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Network Troubleshooting
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Security Awareness
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.