Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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IT Support
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Help Desk Operations
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Troubleshooting
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Customer Service
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Technical Documentation
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Remote Support
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Active Directory Management
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Network Troubleshooting
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Operating Systems
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Hardware Maintenance
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IT Ticketing Systems
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Communication Skills
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Problem-Solving
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Customer Service Orientation
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Time Management
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Adaptability
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Teamwork
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Stress Management
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Active Listening
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Patience
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Analytical Skills
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.