Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Troubleshooting and Problem-Solving
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Operating Systems Knowledge
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Networking Fundamentals
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Hardware Maintenance and Repair
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Scripting and Automation
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Virtualization Technologies
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Cloud Computing
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Cybersecurity Basics
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IT Support Ticketing Systems
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Communication and Interpersonal Skills
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Remote Support Tools
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Backup and Recovery
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Documentation and Knowledge Base Management
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.