Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Technical Troubleshooting
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Customer Service & Communication
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Operating Systems Knowledge
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Networking Fundamentals
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Hardware & Software Support
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Remote Support Tools
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Problem Solving & Analytical Skills
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Documentation & Reporting
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Cybersecurity Awareness
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Cloud Computing Basics
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.