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Technical Support Agent

Overview, Education, Careers Types, Skills, Career Path, Resources

Technical Support Agents assist customers with technical issues, providing solutions and support. They need strong problem-solving and communication skills.

Average Salary

₹3,00,000

Growth

medium

Satisfaction

medium

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

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    Technical Troubleshooting
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    Customer Service
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    Communication Skills
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    Operating Systems Knowledge
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    Networking Fundamentals
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    Remote Support Tools
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    Problem Solving
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    Hardware Troubleshooting
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    Software Installation & Configuration
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    Time Management
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    Documentation
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    Active Listening
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

    Technical Skills

    Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

      Duties and Responsiblities