Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
-
Technical Troubleshooting
-
Customer Service
-
Communication Skills
-
Operating Systems Knowledge
-
Networking Fundamentals
-
Remote Support Tools
-
Problem Solving
-
Hardware Troubleshooting
-
Software Installation & Configuration
-
Time Management
-
Documentation
-
Active Listening
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.