Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Troubleshooting and Diagnostics
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Operating Systems Knowledge
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Networking Fundamentals
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Hardware Repair and Maintenance
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Customer Service and Communication
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Remote Support Tools
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Scripting and Automation
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Cybersecurity Awareness
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Cloud Computing Basics
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IT Ticketing Systems
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.