Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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VoIP and SIP Protocol Expertise
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PBX and Call Manager Configuration
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Network Troubleshooting and Diagnostics
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Telephony Hardware and Software Management
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Call Routing and IVR Design
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Security Protocols and Encryption
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Unified Communications Integration
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Performance Monitoring and Optimization
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Cloud Telephony Solutions
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Scripting and Automation
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.