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Cargo Agent

Overview, Education, Careers Types, Skills, Career Path, Resources

Cargo agents coordinate and track freight shipments. They ensure efficient transport, prepare documents, and handle customer inquiries, vital for global trade.

Average Salary

₹3,50,000

Growth

medium

Satisfaction

medium

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Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

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    Cargo Handling and Documentation
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    Customs Regulations and Compliance
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    Logistics and Supply Chain Management
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    Communication and Customer Service
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    Problem-Solving and Decision-Making
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    Software Proficiency and Data Management
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    Safety and Security Procedures
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    Negotiation and Vendor Management
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    Attention to Detail and Accuracy
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

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    Communication Skills
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    Problem-Solving
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    Organizational Skills
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    Customer Service
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    Negotiation Skills
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    Adaptability
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    Teamwork
Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

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    Cargo Handling Procedures
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    Customs Regulations and Compliance
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    Freight Forwarding Software
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    Documentation and Record-Keeping
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    Communication and Customer Service
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    Knowledge of Incoterms
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    Dangerous Goods Handling (IATA/IMDG)
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    Negotiation Skills
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    Geographical Knowledge
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    Supply Chain Management Basics
Duties and Responsiblities

Task

95%

Coordinate and track cargo shipments from origin to destination, ensuring timely delivery for customer satisfaction.

92%

Prepare and verify shipping documentation, including bills of lading and customs forms, to comply with regulations.

90%

Negotiate rates with carriers and optimize transportation routes to minimize costs and maximize efficiency.

88%

Communicate with customers, carriers, and other stakeholders to provide updates and resolve any issues.

85%

Inspect cargo for damage or discrepancies and file claims with carriers as needed to protect company assets.

82%

Utilize cargo tracking systems to monitor shipments and provide real-time updates to customers.

80%

Ensure compliance with safety regulations and hazardous materials handling procedures to maintain a safe working environment.

78%

Process payments and invoices accurately and efficiently to maintain financial records.

75%

Maintain knowledge of industry trends and regulations to provide informed advice to customers.

72%

Prepare reports on cargo activity and performance metrics to identify areas for improvement.

Work Activities

95%

Oversee cargo movement, ensuring timely and efficient delivery, crucial for logistics.

92%

Prepare and verify shipping documents, complying with regulations for smooth transit.

90%

Manage customs procedures, ensuring compliance and avoiding delays for international shipments.

88%

Negotiate rates with carriers, optimizing costs for clients while maintaining service quality.

85%

Monitor shipments, providing updates to clients and resolving any transit issues promptly.

82%

Communicate with clients, addressing inquiries and providing solutions for their shipping needs.

80%

Ensure adherence to shipping regulations, preventing legal issues and ensuring safe transport.

78%

Address and resolve shipping issues, minimizing disruptions and ensuring client satisfaction.

75%

Coordinate warehouse activities, ensuring efficient storage and handling of cargo shipments.

72%

Manage cargo insurance, protecting shipments against loss or damage during transit.

70%

Plan logistics strategies, optimizing routes and methods for efficient cargo transportation.

68%

Analyze shipping data, identifying trends and improving logistics operations for efficiency.

Detailed Work Profile

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