Processing and verifying customer orders accurately and efficiently.

Maintaining and updating databases with accurate customer and order information.

Handling and resolving customer inquiries and complaints via phone and email.

Preparing and managing reports on sales, inventory, and customer data.

Coordinating with other departments to ensure smooth order processing and delivery.

Assisting with billing and invoicing processes, ensuring accuracy and timeliness.

Managing and organizing documents, both physical and digital, for easy retrieval.

Performing data entry tasks with speed and accuracy to maintain updated records.

Supporting the back office team with various administrative tasks as needed.

Accurately inputting and managing large volumes of data into databases and spreadsheets.

Preparing, organizing, and archiving physical and digital documents efficiently.

Maintaining accurate and up-to-date records of transactions and activities.

Managing incoming and outgoing communications, including emails and phone calls.

Creating and distributing regular reports on key performance indicators (KPIs).

Providing basic customer service and resolving routine inquiries.

Handling invoices, payments, and related financial documentation.

Processing and tracking orders from placement to fulfillment.