Greet and welcome visitors, ensuring a positive first impression and directing them appropriately.

Answer and manage incoming calls, providing information and routing calls to the correct extension.

Maintain a tidy and organized reception area, ensuring a professional and welcoming environment.

Handle incoming and outgoing mail and packages, ensuring timely and accurate delivery.

Schedule appointments and manage meeting room bookings, optimizing resource utilization.

Provide administrative support, including data entry, filing, and photocopying.

Assist with travel arrangements and expense reports for staff members.

Monitor and maintain office supplies, placing orders when necessary to avoid shortages.

Assist with event planning and coordination, ensuring smooth execution.

Maintain visitor logs and issue security badges, ensuring building security protocols are followed.

Efficiently register guests, collect necessary information, and assign rooms.

Respond to guest inquiries via phone, email, or in-person with professionalism.

Process and manage reservations, ensuring accuracy and addressing special requests.

Offer information about hotel services, local attractions, and directions.

Address and resolve guest complaints promptly and effectively to ensure satisfaction.

Handle guest payments, including cash, credit cards, and other forms of payment.

Keep accurate records of guest information, transactions, and other relevant data.

Help guests with their luggage upon arrival and departure.

Coordinate with other hotel departments to fulfill guest requests and needs.

Monitor the front desk area to ensure security and safety of guests and property.

Maintain control of room keys and ensure they are properly distributed and returned.

Greet and welcome visitors, providing a positive first impression.

Answer inquiries and provide information about the organization or facility.

Manage incoming and outgoing mail, packages, and deliveries.

Maintain a tidy and organized reception area or desk.

Operate telephone switchboard, routing calls to appropriate personnel.

Schedule appointments and maintain calendars for meeting rooms or staff.

Assist with administrative tasks such as data entry, filing, and photocopying.

Issue visitor passes and maintain visitor logs for security purposes.

Monitor and manage access control systems, ensuring secure entry.

Provide basic technical support for office equipment, such as printers and copiers.

Handle customer complaints or direct them to the appropriate department.

Process payments and maintain accurate records of transactions.

Coordinate with other departments to ensure smooth operations.

Maintain inventory of office supplies and place orders when necessary.

Assist with event planning and coordination, including setup and cleanup.