Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Communication Skills
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Customer Service
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Organizational Skills
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Multitasking
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Technical Proficiency
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Problem-Solving
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Interpersonal Skills
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Time Management
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Record Keeping
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Confidentiality
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Communication Skills
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Customer Service
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Organizational Skills
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Problem-Solving
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Interpersonal Skills
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Adaptability
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Stress Management
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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Telephone Etiquette and Handling
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Appointment Scheduling Software
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Customer Relationship Management (CRM) Basics
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Office Equipment Operation
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Basic Accounting and Billing
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Data Entry and Record Keeping
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Inventory Management
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Email Management and Correspondence