Handling patient inquiries and providing accurate information about hospital services.

Managing appointment scheduling and ensuring efficient patient flow.

Greeting patients and visitors with a welcoming and professional demeanor.

Maintaining patient records and ensuring confidentiality of sensitive information.

Processing patient payments and handling billing inquiries accurately.

Coordinating with medical staff to ensure smooth patient care operations.

Managing phone calls and directing them to the appropriate departments.

Assisting with administrative tasks such as data entry and report generation.

Ensuring the reception area is clean, organized, and presentable.

Providing support to patients and their families during their visit.

Warmly greet and assist guests, ensuring a positive first impression and addressing inquiries.

Efficiently manage and schedule appointments, optimizing the daily workflow and minimizing wait times.

Respond to phone, email, and in-person inquiries with professionalism and accurate information.

Maintain accurate and up-to-date records, ensuring data integrity and easy retrieval.

Process payments accurately and securely, adhering to established financial procedures.

Coordinate office activities, including mail distribution and supply management, for smooth operations.

Address and resolve guest complaints promptly and effectively, ensuring customer satisfaction.

Manage visitor access and security protocols, maintaining a safe and controlled environment.

Perform data entry tasks with accuracy and efficiency, maintaining organized databases.

Prepare and format documents, including letters and reports, ensuring professional presentation.

Greeting and welcoming visitors, clients, and customers with a positive and professional demeanor.

Answering and directing phone calls, taking messages, and providing information to callers.

Managing and distributing incoming and outgoing mail, packages, and deliveries.

Maintaining the reception area, ensuring it is clean, organized, and presentable.

Scheduling appointments and managing meeting room bookings.

Providing administrative support, such as data entry, filing, and photocopying.

Assisting with travel arrangements and accommodations for staff and visitors.

Handling basic inquiries and providing information about the organization.

Managing office supplies and placing orders when necessary.

Coordinating with other departments to ensure smooth operations.

Assisting with event planning and coordination.

Maintaining records and databases, ensuring accuracy and confidentiality.

Handling sensitive information and maintaining confidentiality.

Providing excellent customer service and addressing customer complaints or concerns.

Performing other clerical duties as assigned by management.