Front Office Staff Career

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Communication Skills

Customer Service

Organizational Skills

Multitasking

Problem-Solving

Computer Skills

Telephone Etiquette

Interpersonal Skills

Stress Management

Language Proficiency

Communication, teamwork, and critical thinking to ensure seamless project execution.

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Task

95%

Handling patient inquiries and providing accurate information about hospital services.

92%

Managing appointment scheduling and ensuring efficient patient flow.

90%

Greeting patients and visitors with a welcoming and professional demeanor.

88%

Maintaining patient records and ensuring confidentiality of sensitive information.

85%

Processing patient payments and handling billing inquiries accurately.

82%

Coordinating with medical staff to ensure smooth patient care operations.

80%

Managing phone calls and directing them to the appropriate departments.

78%

Assisting with administrative tasks such as data entry and report generation.

75%

Ensuring the reception area is clean, organized, and presentable.

72%

Providing support to patients and their families during their visit.

Work Activities

Detailed Work Profile

Interests