Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Telephone Etiquette and Handling
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Communication Skills (Verbal & Written)
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Customer Service Orientation
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Office Management and Organization
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Computer Proficiency
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Multitasking and Time Management
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Record Keeping and Data Entry
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Interpersonal Skills
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Problem-Solving Skills
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Knowledge of Office Procedures
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.