Answering incoming calls promptly and professionally, providing excellent customer service.

Directing calls to the appropriate departments or individuals efficiently.

Taking and relaying messages accurately and ensuring timely delivery.

Providing information to callers regarding company policies, services, or products.

Operating and maintaining switchboard and telecommunications equipment effectively.

Maintaining a log of calls and other relevant data for record-keeping purposes.

Assisting with administrative tasks such as data entry and filing as needed.

Handling emergency calls and following established protocols for assistance.

Greeting visitors and directing them to the appropriate person or department.

Efficiently manage and route incoming and outgoing calls, ensuring seamless communication.

Operate and maintain switchboard equipment, promptly addressing technical issues.

Offer accurate information to callers, addressing inquiries and resolving issues efficiently.

Connect callers to the appropriate extensions or departments, ensuring quick transfers.

Accurately record and relay messages for personnel, ensuring timely communication.

Respond swiftly to emergency calls, connecting callers to necessary services.

Keep detailed records of calls, messages, and switchboard activities for reference.

Identify and resolve minor technical issues with the switchboard system promptly.

Greet and assist visitors, directing them to the appropriate personnel or departments.

Maintain and update internal phone directories, ensuring accurate contact information.