Customer Service and Sales Representative banner
a Customer Service and Sales Representative thumbnail
Customer Service and Sales Representative

Overview, Education, Careers Types, Skills, Career Path, Resources

Help customers, sell products, and resolve issues. Requires communication and sales skills.

Average Salary

₹3,00,000

Growth

medium

Satisfaction

medium

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

    -
    Communication Skills
    -
    Product Knowledge
    -
    Sales Techniques
    -
    Problem-Solving
    -
    Empathy
    -
    Time Management
    -
    CRM Software Proficiency
    -
    Negotiation Skills
    -
    Adaptability
    -
    Conflict Resolution
    -
    Active Listening
    -
    Persuasion
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

    -
    Communication Skills
    -
    Empathy
    -
    Problem-Solving
    -
    Patience
    -
    Adaptability
    -
    Time Management
    -
    Persuasion
    -
    Conflict Resolution
    -
    Positive Attitude
    -
    Product Knowledge
Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

    -
    CRM Software Proficiency
    -
    Product Knowledge
    -
    Sales Techniques
    -
    Communication Skills
    -
    Data Analysis
    -
    Problem-Solving
    -
    Time Management
    -
    Conflict Resolution
    -
    Basic Computer Skills
    -
    Adaptability and Flexibility
Duties and Responsiblities