Sales CSA banner
a Sales CSA thumbnail
Sales CSA

Overview, Education, Careers Types, Skills, Career Path, Resources

Sales Customer Support Associates help customers, resolve issues, and promote products. They need communication and problem-solving skills.

Average Salary

₹3,00,000

Growth

medium

Satisfaction

medium

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

    -
    Product Knowledge
    -
    Communication Skills
    -
    Persuasion and Negotiation
    -
    Customer Relationship Management (CRM)
    -
    Problem-Solving
    -
    Time Management
    -
    Active Listening
    -
    Adaptability
    -
    Sales Process Knowledge
    -
    Market Awareness
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

    -
    Communication Skills
    -
    Interpersonal Skills
    -
    Problem-Solving
    -
    Time Management
    -
    Adaptability
    -
    Resilience
    -
    Negotiation Skills
    -
    Empathy
    -
    Active Listening
    -
    Persuasion
Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

    -
    CRM Software Proficiency
    -
    Product Knowledge
    -
    Sales Techniques
    -
    Communication Skills
    -
    Negotiation Skills
    -
    Lead Generation
    -
    Time Management
    -
    Data Analysis
    -
    Customer Service
    -
    Market Research
    -
    Adaptability
    -
    Technical Proficiency
Duties and Responsiblities