Sales Support Representative

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Sales Process Management

Customer Relationship Management (CRM)

Sales Data Analysis

Communication Skills

Product Knowledge

Problem-Solving

Time Management and Organization

Lead Generation and Qualification

Sales Reporting

Customer Service

Sales Technology Proficiency

Collaboration and Teamwork

Communication, teamwork, and critical thinking to ensure seamless project execution.

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Task

95%

Provide pre-sales and post-sales support to clients, addressing inquiries and resolving issues promptly.

90%

Prepare sales quotations, proposals, and contracts, ensuring accuracy and adherence to company policies.

85%

Maintain and update the customer database with accurate contact information and sales activity records.

80%

Coordinate with sales teams to understand client requirements and provide tailored support.

75%

Assist in the preparation of sales reports and presentations for management review.

70%

Process sales orders and ensure timely delivery of products or services to customers.

65%

Handle customer complaints and escalate complex issues to the appropriate department.

60%

Conduct market research to identify potential customers and sales opportunities.

55%

Provide training and support to new sales team members on company products and sales processes.

50%

Assist in organizing sales events, trade shows, and promotional activities.

Work Activities

Detailed Work Profile

Interests