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Sales Technician

Overview, Education, Careers Types, Skills, Career Path, Resources

Sales Technicians boost product sales through technical expertise. They demonstrate, install, and troubleshoot equipment, ensuring customer satisfaction and driving revenue growth.

Average Salary

₹3,50,000

Growth

medium

Satisfaction

medium

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Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

    -
    Product Knowledge
    -
    Technical Troubleshooting
    -
    Sales and Persuasion
    -
    Customer Relationship Management (CRM)
    -
    Communication Skills
    -
    Problem Solving
    -
    Time Management
    -
    Technical Presentation Skills
    -
    Market and Competitor Analysis
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

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    Communication Skills
    -
    Problem-Solving
    -
    Technical Aptitude
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    Customer Service
    -
    Time Management
    -
    Adaptability
    -
    Negotiation Skills
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    Teamwork and Collaboration
    -
    Attention to Detail
    -
    Persuasion Skills
Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

    -
    Product Knowledge
    -
    Technical Troubleshooting
    -
    CRM Software Proficiency
    -
    Sales Engineering Principles
    -
    Communication and Interpersonal Skills
    -
    Negotiation Skills
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    Technical Presentation Skills
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    Basic Electronics Knowledge
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    Data Analysis
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    CAD Software
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    Knowledge of Industry Standards
Duties and Responsiblities

Task

95%

Provide technical support and product training to sales teams and clients, enhancing their understanding and sales effectiveness.

92%

Conduct product demonstrations and presentations to showcase the technical capabilities and benefits to potential customers.

90%

Collaborate with the sales team to understand customer requirements and provide tailored technical solutions.

88%

Prepare and deliver technical proposals, quotations, and documentation to support the sales process.

85%

Troubleshoot technical issues and provide solutions to customers, ensuring customer satisfaction and retention.

82%

Stay updated on product knowledge, industry trends, and competitor activities to provide informed technical advice.

80%

Assist in the installation and setup of equipment at customer sites, ensuring proper functionality and integration.

78%

Conduct site surveys and assessments to determine the feasibility and requirements for product implementation.

75%

Participate in trade shows, conferences, and other marketing events to promote products and generate leads.

72%

Maintain accurate records of customer interactions, technical issues, and solutions in the CRM system.

Work Activities

95%

Conducting live demonstrations of technical products to potential clients, highlighting features and benefits.

92%

Analyzing client's technical requirements and recommending suitable product solutions.

90%

Providing on-site or remote technical assistance to clients, resolving issues efficiently.

88%

Delivering compelling sales presentations to showcase product capabilities and value.

85%

Overseeing the installation of technical products and providing training to client personnel.

82%

Adapting and customizing products to meet specific client needs and requirements.

80%

Creating and maintaining technical documentation, manuals, and guides for products.

78%

Conducting market research to identify new sales opportunities and competitive analysis.

75%

Preparing and submitting regular sales reports, tracking performance metrics.

72%

Maintaining strong relationships with existing clients, ensuring satisfaction and retention.

70%

Collaborating with engineering teams to provide feedback and improve product design.

68%

Representing the company at trade shows and industry events, showcasing products.

Detailed Work Profile

Interests