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Customer Service Professional

Overview, Education, Careers Types, Skills, Career Path, Resources

Customer service professionals handle inquiries, resolve issues, and ensure customer satisfaction. They need excellent communication and problem-solving skills.

Average Salary

₹3,00,000

Growth

medium

Satisfaction

medium

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

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    Active Listening
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    Empathy
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    Communication Skills
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    Problem-Solving
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    Product Knowledge
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    Time Management
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    Conflict Resolution
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    Adaptability
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    Patience
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    Technical Proficiency
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    Stress Management
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    Decision-Making
Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

    Technical Skills

    Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

      Duties and Responsiblities