Troubleshoot and resolve complex telecom network issues, ensuring minimal downtime and optimal performance for Indian customers.

Provide technical support to field engineers and technicians during telecom equipment installations and maintenance activities across India.

Configure, test, and maintain telecom infrastructure, including routers, switches, and transmission systems, adhering to Indian regulatory standards.

Monitor network performance using specialized tools and software, proactively identifying and addressing potential problems in the Indian telecom network.

Collaborate with cross-functional teams to implement network upgrades and expansions, supporting the growing demand for telecom services in India.

Document all troubleshooting steps, configurations, and maintenance procedures for future reference and knowledge sharing within the Indian team.

Conduct regular system health checks and performance analysis to optimize the Indian telecom network and prevent service disruptions.

Manage and maintain inventory of telecom equipment and spare parts, ensuring availability for timely repairs and replacements in India.

Diagnose and resolve network issues to ensure seamless telecom services.

Provide expert technical assistance to clients and field technicians.

Monitor telecom systems for performance and proactively address potential problems.

Configure and maintain telecom equipment for optimal performance.

Respond swiftly to service outages and implement effective solutions.

Optimize network performance to meet service level agreements (SLAs).

Create and maintain detailed documentation of network configurations.

Coordinate with vendors for hardware and software support.

Implement and enforce security protocols to protect telecom infrastructure.

Assist in capacity planning to ensure network scalability.

Manage and deploy software updates to telecom systems.

Conduct testing and validation of new telecom technologies.