Answering incoming calls promptly and professionally, providing excellent customer service to all callers.

Directing calls to the appropriate individuals or departments, ensuring efficient communication flow.

Taking and delivering accurate messages, ensuring timely communication of important information.

Providing information about the organization, including services, hours, and directions.

Operating and maintaining telephone switchboard equipment, ensuring smooth operation.

Keeping records of calls placed and received, maintaining accurate logs for reference.

Assisting with administrative tasks, such as data entry and filing, as needed.

Handling emergency calls and contacting appropriate personnel, ensuring quick response.

Troubleshooting minor telephone system issues, resolving problems efficiently.

Training new telephone operators, ensuring they are proficient in their duties.