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AIR Ticketing

Overview, Education, Careers Types, Skills, Career Path, Resources

Air ticketing involves booking and managing flight reservations. It requires customer service skills and knowledge of airline systems.

Average Salary

₹3,00,000

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Educational Requirements

Education Requirements for a Career in Air Ticketing

A career in air ticketing typically requires a combination of formal education and specialized training. Here's a breakdown of the common educational paths:

  • Minimum Education: A high school diploma (10+2) from a recognized board is generally the minimum requirement.
  • Certification Courses: Many institutes offer diploma and certificate courses specifically in air ticketing and travel management. These courses provide comprehensive knowledge of airline reservation systems (like Amadeus, Galileo, or Sabre), ticketing procedures, and customer service skills.
  • Bachelor's Degree: While not always mandatory, a bachelor's degree in tourism management, hospitality, or a related field can be advantageous. It provides a broader understanding of the industry and can open doors to higher-level positions.
  • Skills: Strong communication, customer service, and computer skills are essential. Familiarity with geography and different cultures is also beneficial.
  • Course Curriculum: These courses cover topics such as:
    • Airline ticketing procedures
    • Reservation systems (Amadeus, Galileo, Sabre)
    • Fare calculation
    • Travel regulations and documentation
    • Customer service
    • Geography and tourism

Key Skills to Acquire

  • Proficiency in using Global Distribution Systems (GDS) like Amadeus, Galileo, or Sabre.
  • Excellent communication and interpersonal skills for effective customer interaction.
  • Strong problem-solving abilities to handle booking issues and customer inquiries.
  • Attention to detail to ensure accuracy in ticketing and reservations.
  • Basic knowledge of geography and international travel regulations.
Study Path
Top Colleges

Top Colleges and Institutes for Air Ticketing and Travel Management in India

  • Indian Institute of Tourism and Travel Management (IITTM): With multiple campuses across India, IITTM offers specialized courses in tourism and travel management.
  • Amadeus Training Academy: Provides comprehensive training on the Amadeus reservation system, essential for air ticketing professionals.
  • YMCA Institute for Office Management: Offers diploma courses in air ticketing and travel management.
  • Frankfinn Institute of Air Hostess Training: While primarily known for air hostess training, they also offer courses in travel and tourism management.
  • Rajiv Gandhi Institute of Aviation Technology: Offers aviation-related courses, including those relevant to air ticketing.
  • International Institute of Hotel Management (IIHM): Offers degree programs in hospitality and tourism management.
  • National Institute of Hotel Management and Catering Technology (NCHMCT): Affiliated institutes offer degree programs in hospitality and tourism studies.
  • Aptech Aviation Academy: Provides various aviation and travel-related courses.

These institutions offer a range of programs from diploma courses to degree programs, providing comprehensive training in air ticketing, travel management, and related skills.

Fees

The fees for air ticketing courses and related programs can vary widely depending on the type of institution, course duration, and level of certification.

  • Certificate and Diploma Courses: These courses typically range from INR 10,000 to INR 50,000 at private training institutes. Government-run institutes may offer similar courses at a lower cost, ranging from INR 5,000 to INR 25,000.
  • Bachelor's Degree in Tourism/Hospitality: The annual fees for a bachelor's degree in tourism or hospitality can range from INR 50,000 to INR 2,00,000 in private colleges and universities. Government colleges usually have lower fees, ranging from INR 10,000 to INR 50,000 per year.
  • IATA Certification Courses: The fees for IATA certification courses can vary depending on the specific course and the training center. They generally range from INR 20,000 to INR 80,000.
  • GDS Training: Training on GDS systems like Amadeus, Galileo, and Sabre can cost between INR 15,000 to INR 40,000, depending on the depth of the course and the training provider.
Related Exams

While there aren't specific national-level entrance exams dedicated solely to air ticketing, several pathways and exams can help you build a career in this field:

  • Certification Exams: After completing a diploma or certificate course in air ticketing, you can opt for certification exams offered by IATA (International Air Transport Association) or the GDS (Global Distribution System) providers like Amadeus, Galileo, and Sabre. These certifications validate your skills and knowledge, making you more employable.
  • Tourism and Hospitality Entrance Exams: If you pursue a bachelor's degree in tourism management or hospitality, you'll need to clear entrance exams conducted by various universities and colleges. Some popular exams include:
    • NCHMCT JEE: For admission to the National Council for Hotel Management and Catering Technology (NCHMCT) affiliated institutes.
    • IIHM Entrance Exam: Conducted by the International Institute of Hotel Management (IIHM).
    • Other University-Specific Exams: Many universities conduct their own entrance exams for undergraduate and postgraduate programs in tourism and hospitality.
  • Skills-Based Assessments: Some employers may conduct their own skills-based assessments to evaluate your proficiency in using reservation systems, customer service skills, and knowledge of travel regulations.
Exam NameExam Date
Pros And Cons

Pros

  1. Relatively short training period for entry-level positions.
  2. Opportunity to work in the travel and tourism industry.
  3. Potential for travel benefits and discounts.
  4. Job opportunities available in various locations.
  5. Develop strong customer service and communication skills.
  6. Chance to learn about different cultures and destinations.
  7. Opportunities for career advancement with experience.
  8. Dynamic work environment with new challenges daily.

Cons

  1. Can be stressful, especially during peak travel seasons.
  2. May require working on weekends and holidays.
  3. Dealing with demanding or difficult customers.
  4. Salary may start relatively low.
  5. Repetitive tasks such as booking flights.
  6. Subject to airline industry fluctuations and changes.
  7. Requires constant updating of knowledge on travel regulations.
  8. High level of accuracy required to avoid costly errors.