Airline Customer Service Agents assist passengers with their travel needs at airports or customer service centers. They handle bookings, ticketing, baggage inquiries, and resolve complaints. Strong communication and problem-solving skills are essential.

• Key Responsibilities:
  • Handling passenger inquiries and complaints.
  • Assisting with flight bookings and ticketing.
  • Managing baggage-related issues.
  • Providing information on flight schedules and airport services.