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Cabin Crew

Overview, Education, Careers Types, Skills, Career Path, Resources

Cabin crew members ensure passenger safety and comfort on flights. They provide excellent service and handle emergencies, making flying a pleasant experience.

Average Salary

₹6,00,000

Growth

medium

Satisfaction

medium

Educational Requirements

Education Requirements for Becoming a Cabin Crew

To become a cabin crew member, several educational and training requirements must be met. Here’s a detailed overview:

  • Minimum Education:

    • Most airlines require candidates to have completed at least their 10+2 (Higher Secondary) education from a recognized board. A degree in hospitality or aviation can be an advantage but is not always mandatory.
  • Age and Nationality:

    • Candidates typically need to be between 18 to 27 years of age. Indian nationality is a must for most Indian airlines.
  • Physical Standards:

    • Specific height requirements are in place, usually a minimum of 157.5 cm for females and 170 cm for males. Clear eyesight and good overall health are essential.
  • Skills:

    • Excellent communication skills, a pleasant personality, and the ability to handle stressful situations are highly valued. Fluency in English and Hindi is generally required, and knowledge of additional languages can be beneficial.
  • Training Courses:

    • Aviation Training Academy: Many private aviation academies offer diploma courses in aviation, hospitality, and travel management. These courses provide specialized training in cabin crew procedures, safety, and customer service.
    • Airline-Specific Training: Once selected, airlines provide comprehensive training covering safety procedures, first aid, in-flight service, and emergency handling. This training is mandatory and crucial for certification.
  • Certifications:

    • Successful completion of the airline's training program leads to certification as a cabin crew member, allowing you to operate on flights.
  • Additional Qualifications:

    • While not mandatory, a diploma or degree in hospitality, tourism, or aviation management can enhance your career prospects. These qualifications provide a broader understanding of the industry and can open doors to supervisory roles.
  • Key Skills to Develop:

    • Communication Skills: Clear and effective communication is vital for interacting with passengers and crew members.
    • Customer Service: Providing excellent service and ensuring passenger comfort are key responsibilities.
    • Problem-Solving: Cabin crew must be able to handle unexpected situations and resolve issues efficiently.
    • Teamwork: Working effectively with the flight crew is essential for ensuring a safe and smooth flight.
    • First Aid and Safety Knowledge: Comprehensive knowledge of first aid and safety procedures is critical for handling emergencies.
Study Path
Top Colleges

While there aren't specific colleges that guarantee a cabin crew job, certain institutions and courses can significantly enhance your chances of getting selected by airlines. Here are some of the top colleges and courses in India that can help you prepare for a career as cabin crew:

  • Frankfinn Institute of Air Hostess Training:

    • Location: Multiple centers across India
    • Courses Offered: Diploma in Aviation, Hospitality, and Travel Management; Certificate Course in Aviation and Hospitality Management
    • Description: Frankfinn is one of the most well-known aviation training institutes in India, offering comprehensive courses that cover all aspects of cabin crew training. They have a strong industry reputation and placement record.
  • Airbus Training Centre:

    • Location: Bangalore
    • Courses Offered: S.E.P (Safety and Emergency Procedures) Cabin Crew Training
    • Description: Airbus provides specialized training programs for cabin crew, focusing on safety and emergency procedures. This training is highly regarded in the aviation industry.
  • Indira Gandhi Institute of Aeronautics (IGIA):

    • Location: Multiple centers across India
    • Courses Offered: Diploma in Aviation Hospitality and Travel Management
    • Description: IGIA offers a range of aviation courses, including those focused on cabin crew training. Their diploma programs provide a good foundation in aviation and hospitality.
  • Jet Airways Training Academy:

    • Location: Mumbai
    • Courses Offered: Cabin Crew Training Program
    • Description: Jet Airways Training Academy provides comprehensive training programs for aspiring cabin crew members. Their courses cover safety procedures, customer service, and in-flight service.
  • Aptech Aviation Academy:

    • Location: Multiple centers across India
    • Courses Offered: Aviation and Hospitality Management Courses
    • Description: Aptech Aviation Academy offers various courses in aviation and hospitality management, preparing students for careers in the aviation industry, including cabin crew positions.
Fees

The cost of cabin crew training programs in India can vary widely depending on the type of institution, the duration of the course, and the facilities provided. Here’s a breakdown of the typical fees you can expect:

  • Private Aviation Academies:

    • Diploma Courses: Diploma courses in aviation, hospitality, and travel management can range from INR 50,000 to INR 2,00,000. These courses typically last from 6 months to 1 year and provide comprehensive training in cabin crew procedures, safety, and customer service.
    • Advanced Diploma Courses: Advanced diploma courses, which offer more specialized training and may include additional modules, can cost between INR 1,50,000 to INR 3,50,000.
  • Airline-Specific Training:

    • Free Training: Once selected, airlines provide comprehensive training covering safety procedures, first aid, in-flight service, and emergency handling. This training is usually free of cost as it is a part of the employment.
  • Additional Costs:

    • Accommodation and Food: If you opt for residential programs, the cost of accommodation and food can add an additional INR 30,000 to INR 70,000 to the overall expenses.
    • Uniform and Study Material: Some institutes may charge separately for uniforms and study materials, which can cost around INR 5,000 to INR 15,000.
  • Factors Influencing Fees:

    • Reputation of the Institute: Well-known and reputed aviation academies tend to charge higher fees due to their quality of training and placement assistance.
    • Course Curriculum: Courses with a more comprehensive curriculum and additional modules may have higher fees.
    • Location: Training institutes in metropolitan cities may have higher fees compared to those in smaller towns.

To become a cabin crew member, there aren't specific entrance exams like those for engineering or medicine. Instead, the selection process involves a combination of criteria and assessments conducted by the airlines themselves.

  • Airline Recruitment Process:

    • Application Submission: Candidates apply through the airline's career portal, submitting their resume and required documents.
    • Initial Screening: Airlines screen applications based on criteria such as age, height, educational qualifications, and appearance.
    • Group Discussion: Shortlisted candidates participate in group discussions to assess their communication skills, teamwork abilities, and personality.
    • Personal Interview: Successful candidates from the group discussion round are invited for a personal interview. This interview evaluates their confidence, communication skills, and suitability for the role.
    • Medical Examination: Selected candidates undergo a thorough medical examination to ensure they meet the health standards required for flying.
    • Training: Candidates who pass the medical examination are enrolled in the airline's training program, which covers safety procedures, first aid, in-flight service, and emergency handling.
  • Skills and Qualities Assessed:

    • Communication Skills: Clear and effective communication is vital for interacting with passengers and crew members.
    • Customer Service: Providing excellent service and ensuring passenger comfort are key responsibilities.
    • Problem-Solving: Cabin crew must be able to handle unexpected situations and resolve issues efficiently.
    • Teamwork: Working effectively with the flight crew is essential for ensuring a safe and smooth flight.
    • First Aid and Safety Knowledge: Comprehensive knowledge of first aid and safety procedures is critical for handling emergencies.
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Pros And Cons

Pros

  1. Opportunity to travel the world.
  2. Attractive salary and benefits packages.
  3. Chance to meet diverse people.
  4. Develop excellent customer service skills.
  5. Opportunity for career advancement.
  6. Dynamic and exciting work environment.
  7. Gain valuable life skills.
  8. Exposure to different cultures.
  9. Job security with growing aviation industry.
  10. Comprehensive training provided.

Cons

  1. Irregular working hours and schedules.
  2. Time away from family and friends.
  3. Dealing with difficult passengers.
  4. High-stress environment during emergencies.
  5. Strict grooming and appearance standards.
  6. Potential for jet lag and fatigue.
  7. Health risks due to frequent flying.
  8. Intense competition for positions.
  9. Need to handle unexpected situations.
  10. Safety risks associated with flying.