Cabin Crew Career

Functional Skills

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Customer Service Excellence

Safety and Emergency Procedures

Communication and Interpersonal Skills

First Aid and Medical Assistance

Conflict Resolution

Teamwork and Collaboration

Adaptability and Flexibility

Multilingualism

Sales and Customer Engagement

Cultural Awareness

Soft Skills

Communication, teamwork, and critical thinking to ensure seamless project execution.

Communication Skills

Customer Service

Problem-Solving

Teamwork

Adaptability

Stress Management

Empathy

Cultural Awareness

Technical Skills

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Aviation Safety and Regulations

Customer Service Excellence

Communication and Interpersonal Skills

Emergency and First Aid Training

Crisis Management and Decision-Making

Cultural Awareness and Sensitivity

Cabin Service and Food Safety

Security Protocols and Threat Assessment

Aircraft Systems and Operations

Swimming Proficiency

Duties and Responsiblities

Task

95%

Ensuring passenger safety and comfort throughout the flight, adhering to strict safety regulations.

92%

Providing excellent customer service, addressing passenger inquiries, and resolving issues promptly.

90%

Conducting pre-flight safety checks of emergency equipment and cabin environment.

88%

Assisting passengers with boarding, seating, and stowing luggage efficiently.

85%

Serving meals, beverages, and other refreshments to passengers with attentiveness.

82%

Administering first aid and providing assistance during medical emergencies onboard.

80%

Making announcements regarding flight information, safety procedures, and other relevant updates.

78%

Managing and securing the cabin during turbulence or other unexpected events.

75%

Handling sales of duty-free items and processing payments accurately.

72%

Preparing the cabin for landing, ensuring all passengers are seated and secured.

70%

Assisting passengers with disembarkation and providing guidance upon arrival.

68%

Completing post-flight reports and documenting any incidents or irregularities.

Work Activities

95%

Conduct pre-flight safety checks, ensuring all equipment is functional and emergency exits are clear.

92%

Assist passengers with boarding, seating, and stowing luggage, providing a comfortable experience.

90%

Execute emergency procedures calmly and efficiently, ensuring passenger safety during unforeseen events.

88%

Provide in-flight services, including serving meals, beverages, and attending to passenger requests.

85%

Maintain cabin cleanliness and hygiene, ensuring a pleasant environment for all passengers.

82%

Enforce security regulations, monitoring passenger behavior and reporting any suspicious activity.

80%

Administer first aid to passengers in need, providing immediate medical assistance.

78%

Address passenger inquiries and resolve complaints, ensuring high levels of customer satisfaction.

75%

Coordinate with flight crew to ensure smooth operations and effective communication.

72%

Deliver clear and concise announcements regarding flight information and safety guidelines.

70%

Promote and sell in-flight products, maximizing revenue opportunities.

Detailed Work Profile

Interests