Customer service representatives handle inbound and outbound calls to address customer inquiries, resolve issues, and provide support. They require excellent communication skills, patience, and problem-solving abilities. Many companies offer customer service roles with opportunities for career advancement. Key skills include active listening, empathy, and product knowledge. This role is ideal for those who enjoy helping others and working in a fast-paced environment.

• Key Responsibilities: Answering customer calls, resolving complaints, providing information, and processing orders.
• Skills Required: Communication, problem-solving, empathy, and product knowledge.