Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Technical Troubleshooting
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Product Knowledge
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Customer Communication
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Remote Support Tools
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Documentation and Reporting
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Problem-Solving
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Time Management
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Networking Fundamentals
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Operating Systems Knowledge
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Database Management
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.