Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Customer Service Excellence
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Menu Knowledge and Upselling
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Order Taking and Point of Sale (POS) Systems
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Table Management and Setup
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Food Safety and Hygiene
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Beverage Preparation and Service
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Communication and Teamwork
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Problem-Solving and Conflict Resolution
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Customer Service
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Communication Skills
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Teamwork
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Problem-Solving
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Time Management
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Attention to Detail
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Adaptability
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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Food Safety and Hygiene
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Customer Service
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Menu Knowledge
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Order Taking and POS Systems
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Communication Skills
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Teamwork and Collaboration
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Time Management
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Cash Handling
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Conflict Resolution
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Basic First Aid