Food and Beverage Steward

Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.

Food Safety and Hygiene

Customer Service Excellence

Menu Knowledge

Table Setting and Presentation

Order Taking and Processing

Beverage Service

Communication Skills

Teamwork and Collaboration

Problem-Solving

Time Management

POS System Proficiency

Conflict Resolution

Communication, teamwork, and critical thinking to ensure seamless project execution.

Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.

Task

95%

Ensure excellent customer service by promptly attending to guests' needs and requests in the food and beverage areas.

90%

Prepare and set up tables with clean linens, silverware, glassware, and other necessary items before service.

85%

Take food and beverage orders accurately and efficiently, using order taking devices or manual methods.

80%

Serve food and beverages to guests in a timely manner, ensuring proper presentation and temperature.

75%

Maintain cleanliness and hygiene standards in the dining area, including clearing tables and disposing of waste.

70%

Handle guest complaints and resolve issues professionally, escalating to supervisors when necessary.

65%

Assist in inventory management by monitoring stock levels and replenishing supplies as needed.

60%

Operate and maintain beverage dispensing equipment, such as coffee machines and soda fountains.

55%

Follow all safety and sanitation procedures to ensure a safe and healthy environment for guests and staff.

50%

Collaborate with kitchen staff and other team members to ensure smooth and efficient service.

Work Activities

Detailed Work Profile

Interests