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General Steward

Overview, Education, Careers Types, Skills, Career Path, Resources

General Stewards ensure cleanliness and order in various establishments. They maintain hygiene standards and provide support to ensure smooth operations.

Average Salary

₹2,00,000

Growth

low

Satisfaction

medium

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Educational Requirements

Education Requirements for Becoming a General Steward

A career as a General Steward typically doesn't require a specific degree, but certain educational qualifications and skills can significantly enhance your prospects. Here's a breakdown:

  • High School Diploma: A basic requirement for most entry-level positions.
  • Hospitality Courses:
    • Certificate Programs: Short-term courses in hospitality, food and beverage service, or hotel management can provide foundational skills.
    • Diploma Programs: More comprehensive diplomas in hotel management or catering can offer in-depth knowledge.
  • Associate's or Bachelor's Degree: While not mandatory, a degree in hospitality management can open doors to higher-paying positions and career advancement.
  • Essential Skills:
    • Communication Skills: Excellent verbal and written communication skills are crucial for interacting with guests and colleagues.
    • Customer Service: A strong focus on customer satisfaction and the ability to handle guest requests and complaints effectively.
    • Physical Stamina: The job often requires long hours on your feet and the ability to lift and carry heavy trays.
    • Attention to Detail: Ensuring cleanliness, order, and accuracy in all tasks.
    • Teamwork: The ability to work collaboratively with other staff members to provide seamless service.

Additional Certifications

  • Food Safety Certification: A food safety certification is often required to ensure compliance with health and safety regulations.
  • First Aid and CPR: Basic first aid and CPR certification can be beneficial in case of emergencies.

Key Points

  • While formal education is helpful, practical experience and on-the-job training are highly valued in this field.
  • Continuous learning and professional development can help you stay updated with industry trends and advance your career.
Study Path
Top Colleges

Top Colleges for Hospitality Management in India

To pursue a career as a General Steward, consider these top colleges for hospitality management:

  • Welcomgroup Graduate School of Hotel Administration, Manipal: Known for its comprehensive curriculum and industry-focused training.
  • Institute of Hotel Management (IHM), Delhi: A premier government institute with a strong reputation.
  • Institute of Hotel Management (IHM), Mumbai: Another top government institute offering excellent hospitality programs.
  • Oberoi Centre of Learning and Development, Delhi: Renowned for its specialized training in luxury hospitality.
  • International Institute of Hotel Management (IIHM), Kolkata: A leading private institute with multiple campuses across India.
  • Christ University, Bangalore: Offers a well-rounded hospitality management program.
  • Amity School of Hospitality, Noida: Known for its modern facilities and industry connections.
  • Lovely Professional University, Punjab: Provides a comprehensive hospitality education with a focus on practical skills.

Courses Offered:

  • BSc in Hospitality and Hotel Administration: A popular undergraduate degree covering all aspects of hotel management.
  • Diploma in Hotel Management: A shorter program focusing on specific skills and knowledge.
  • Certificate Courses: Short-term courses in areas like food and beverage service, housekeeping, and front office operations.

Key Points:

  • When choosing a college, consider factors like faculty expertise, infrastructure, industry connections, and placement opportunities.
  • Look for institutes that offer practical training and internships to gain real-world experience.
  • Accreditation and recognition by relevant bodies are also important factors to consider.
Fees

Fee Structure for Hospitality Courses

The fees for hospitality courses can vary widely depending on the type of institution (government, private), the level of the course (certificate, diploma, degree), and the location. Here's a general overview:

  • Certificate Courses:
    • Government Institutes: ₹5,000 - ₹20,000 per year
    • Private Institutes: ₹20,000 - ₹50,000 per year
  • Diploma Courses:
    • Government Institutes: ₹10,000 - ₹30,000 per year
    • Private Institutes: ₹40,000 - ₹1,00,000 per year
  • Bachelor's Degree (BSc in Hospitality):
    • Government Institutes: ₹20,000 - ₹50,000 per year
    • Private Institutes: ₹80,000 - ₹2,50,000 per year

Additional Costs:

  • Accommodation: Hostel fees can range from ₹10,000 to ₹30,000 per year in government colleges and ₹40,000 to ₹1,00,000 per year in private colleges.
  • Food: Mess charges can vary from ₹2,000 to ₹5,000 per month.
  • Books and Study Material: Approximately ₹5,000 to ₹10,000 per year.
  • Uniforms and Equipment: Some institutes may require specific uniforms or equipment, costing around ₹5,000 to ₹15,000.

Key Points:

  • Government institutes generally have lower fees compared to private institutes.
  • Scholarships and financial aid options are available for deserving candidates.
  • It's essential to check the fee structure and payment schedule before enrolling in a course.
Related Exams

There are no specific entrance exams required to become a General Steward. However, if you plan to pursue formal education in hospitality management, you may need to appear for entrance exams conducted by various hotel management institutes.

Common Entrance Exams for Hospitality Courses:

  • NCHMCT JEE: The National Council for Hotel Management and Catering Technology Joint Entrance Examination is conducted for admission to BSc. in Hospitality and Hotel Administration courses offered by NCHMCT affiliated institutes.
  • IIHM COMON ENTRANCE TEST (CET): Conducted by the International Institute of Hotel Management (IIHM) for admission to their various hospitality programs.
  • State-Level Hotel Management Exams: Many states conduct their own entrance exams for admission to hotel management colleges.
  • Private Institute Exams: Some private hotel management institutes conduct their own entrance exams for admission.

Key Points:

  • The specific exams you need to take will depend on the type of course and the institute you wish to join.
  • It's essential to check the eligibility criteria, syllabus, and exam pattern for each exam before applying.
  • Preparing for these exams typically involves studying subjects like English, reasoning, general knowledge, and basic mathematics.

Skills and Qualities:

  • While exams are important, employers also look for qualities like communication skills, customer service skills, teamwork, and a positive attitude.
Exam NameExam Date
Pros And Cons

Pros

  1. Opportunity to work in diverse environments.
  2. Chance to interact with people from different backgrounds.
  3. Potential for career advancement in the hospitality sector.
  4. Gaining practical experience in service and management.
  5. Developing strong customer service skills.
  6. Learning about different cuisines and service styles.
  7. Job security in the growing hospitality industry.
  8. Opportunity to travel and work abroad.
  9. Benefits such as meals and accommodation in some establishments.
  10. Developing teamwork and communication skills.

Cons

  1. Long and irregular working hours.
  2. Physically demanding work.
  3. Exposure to stressful situations.
  4. Dealing with difficult or demanding customers.
  5. Lower starting salaries compared to other professions.
  6. Risk of injuries from lifting heavy objects.
  7. Seasonal employment in some locations.
  8. Limited opportunities for personal time.
  9. High level of responsibility.
  10. Need to maintain a professional appearance at all times.