Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Technical Troubleshooting
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Active Directory & User Management
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Remote Desktop Support
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IT Ticketing Systems
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Network Troubleshooting
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Hardware Maintenance
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Operating System Knowledge
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Cybersecurity Awareness
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Cloud Computing Basics
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Scripting and Automation
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.