Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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IT Support Ticketing Systems
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Remote Desktop Support
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Operating Systems Troubleshooting
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Network Troubleshooting
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Hardware and Software Installation
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Active Directory and User Management
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IT Security Protocols
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Cloud Services Support
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Virtualization Technologies
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Scripting and Automation
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Mobile Device Management (MDM)
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IT Documentation
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.