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Receptionist cum Computer Operator

Overview, Education, Careers Types, Skills, Career Path, Resources

Receptionist cum Computer Operators manage office tasks, greet visitors, handle calls, and use computer skills for data entry and documentation.

Average Salary

₹2,00,000

Growth

low

Satisfaction

medium

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Educational Requirements

Education Requirements for a Receptionist cum Computer Operator

A career as a Receptionist cum Computer Operator typically requires a combination of formal education and specific skill sets. Here's a breakdown of the educational qualifications and skills needed:

  • Minimum Education:

    • A high school diploma (10+2) is generally the minimum educational requirement.

  • Preferred Education:

    • A bachelor's degree in any field can be advantageous.
    • Diploma or certificate courses in computer applications can significantly enhance job prospects.

  • Essential Skills:

    • Computer Proficiency:
      • Proficiency in MS Office (Word, Excel, PowerPoint) is crucial.
      • Basic knowledge of database management systems.
      • Familiarity with office equipment like printers, scanners, and fax machines.
    • Communication Skills:
      • Excellent verbal and written communication skills.
      • Ability to handle phone calls and emails professionally.
    • Interpersonal Skills:
      • Strong interpersonal skills to interact with visitors and staff.
      • A polite and courteous demeanor.
    • Organizational Skills:
      • Ability to multitask and manage time effectively.
      • Strong organizational skills to maintain records and schedules.

  • Additional Certifications (Optional but Beneficial):

    • Certifications in specific software applications.
    • Customer service training.

Having a solid educational background combined with the right technical and interpersonal skills can greatly improve your chances of success as a Receptionist cum Computer Operator.

Study Path
Top Colleges

While there aren't specific degree programs tailored to becoming a Receptionist cum Computer Operator, several colleges and institutes offer courses that can equip you with the necessary skills. Here are some options:

  • Diploma and Certificate Courses:

    • NIIT: Offers various computer application courses and certifications.
    • Aptech Computer Education: Provides diploma programs in computer skills and office management.
    • Government Polytechnic Colleges: Many polytechnic colleges offer diploma courses in computer science or information technology.

  • Bachelor's Degree Programs (for broader career prospects):

    • Delhi University: Offers B.Com and BA programs that can be complemented with computer skills training.
    • Mumbai University: Similar programs are available, along with specialized courses in office administration.
    • Christ University, Bangalore: Known for its comprehensive undergraduate programs and skill-based courses.

  • Online Platforms:

    • Coursera and Udemy: Offer a wide range of courses in computer applications, MS Office, and communication skills.

  • Local Computer Training Institutes:

    • Numerous local institutes provide basic and advanced computer training courses.

When choosing a college or institute, consider factors like course curriculum, faculty expertise, placement assistance, and fees. Look for programs that offer hands-on training and focus on practical skills relevant to the role.

Fees

The fees for courses and certifications to become a Receptionist cum Computer Operator can vary widely depending on the type of institution and the course duration. Here's a general overview:

  • Diploma Courses in Computer Applications:

    • Government Institutes: INR 5,000 - INR 15,000 per year.
    • Private Institutes: INR 15,000 - INR 50,000 per year.

  • Certification Courses (e.g., MS Office Specialist):

    • Online Platforms (Coursera, Udemy): INR 2,000 - INR 10,000 per course.
    • Private Training Centers: INR 5,000 - INR 20,000 per course.

  • Bachelor's Degree (if pursuing):

    • Government Colleges: INR 10,000 - INR 30,000 per year.
    • Private Colleges: INR 50,000 - INR 2,00,000 per year.

  • Additional Costs:

    • Textbooks and study materials: INR 1,000 - INR 5,000.
    • Exam fees for certifications: INR 1,000 - INR 3,000 per exam.

Keep in mind that these are approximate figures, and actual costs may vary. Research and compare fees from different institutions to find the best option for your budget.

Related Exams

While there aren't specific entrance exams to become a Receptionist cum Computer Operator, certain certifications and skill-based assessments can significantly enhance your employability. Here's a breakdown:

  • Computer Proficiency Tests:

    • Many companies conduct computer proficiency tests to assess your skills in MS Office (Word, Excel, PowerPoint) and typing speed.
    • These tests evaluate your ability to perform tasks like creating documents, managing spreadsheets, and preparing presentations.

  • Typing Tests:

    • Typing speed and accuracy are crucial. Aim for a typing speed of at least 40-50 words per minute.
    • Online typing tests can help you practice and improve your speed and accuracy.

  • Communication Skills Assessments:

    • Some employers may conduct assessments to evaluate your verbal and written communication skills.
    • This could involve writing samples, role-playing scenarios, or phone etiquette tests.

  • Certification Programs:

    • While not mandatory, certifications in computer applications or customer service can give you an edge.
    • Consider certifications like Microsoft Office Specialist (MOS) or courses in customer relationship management (CRM).

  • Government Exams (Optional):

    • For government jobs, you may need to clear exams like SSC CHSL (Staff Selection Commission Combined Higher Secondary Level), which tests general aptitude, English, and basic computer knowledge.

Focus on honing your computer skills, communication abilities, and typing speed to excel in this role.

Exam NameExam Date
Pros And Cons

Pros

  1. Stable job with regular hours.
  2. Opportunity to develop communication skills.
  3. Entry-level position with growth potential.
  4. Exposure to various office tasks.
  5. Comfortable and clean working environment.
  6. Chance to learn new software and tools.
  7. Interaction with diverse people daily.
  8. Relatively low stress compared to other jobs.
  9. Good stepping stone for office administration roles.
  10. Opportunities for skill enhancement through training.

Cons

  1. Repetitive tasks can become monotonous.
  2. Limited opportunities for high salary growth.
  3. Can be stressful during peak hours.
  4. Requires sitting for extended periods.
  5. Dealing with difficult or rude visitors.
  6. May involve handling complaints.
  7. Dependence on office technology functioning well.
  8. Limited physical activity during work hours.
  9. Requires constant attention to detail.
  10. Can be undervalued despite being essential.