Functional Skills
Functional Skills are essential skills that help individuals perform tasks effectively in everyday life, work, and education.
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Data Entry and Typing
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Microsoft Office Suite
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Telephone Etiquette and Communication
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Record Keeping and Filing
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Customer Service
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Basic Accounting Knowledge
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Office Equipment Operation
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Appointment Scheduling
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Email Management
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Inventory Management
Soft Skills
Communication, teamwork, and critical thinking to ensure seamless project execution.
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Communication Skills
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Customer Service
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Organizational Skills
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Computer Literacy
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Interpersonal Skills
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Problem-Solving Skills
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Stress Management
Technical Skills
Technical Skills are specialized abilities and knowledge needed to perform specific tasks or functions.
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Microsoft Office Suite Proficiency
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Data Entry and Management
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Basic Computer Hardware Knowledge
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Operating Systems Familiarity
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Networking Basics
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Printer and Scanner Operation
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Email Management and Etiquette
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Customer Relationship Management (CRM) Software
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Basic Graphic Design Skills
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Cloud Computing Basics