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Receptionist cum Secretary

Overview, Education, Careers Types, Skills, Career Path, Resources

Receptionists and secretaries handle office tasks, greet visitors, and manage communications. Key skills include organization, communication, and multitasking.

Average Salary

₹2,50,000

Growth

low

Satisfaction

medium

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Educational Requirements

Education Requirements for a Receptionist cum Secretary

A career as a Receptionist cum Secretary typically requires a combination of formal education and specific skill sets. Here's a breakdown:

  • Minimum Education: A high school diploma (10+2) is generally the minimum requirement.
  • Preferred Education: A bachelor's degree in any field can be advantageous, especially in competitive job markets.
  • Relevant Courses/Certifications:
    • Diploma in Secretarial Practice
    • Diploma in Office Management
    • Certificate courses in computer applications (MS Office, etc.)
    • Courses in communication skills and customer service
  • Key Skills:
    • Proficiency in typing and shorthand (if required by the employer)
    • Excellent communication and interpersonal skills
    • Strong organizational and multitasking abilities
    • Basic accounting knowledge
    • Familiarity with office equipment and procedures
  • Further Education: While not always necessary, advanced diplomas or degrees in business administration can open doors to higher-level administrative roles.

Having a solid educational background combined with the right skills significantly enhances job prospects in this field.

Study Path
Top Colleges

While there isn't a single course that directly leads to becoming a Receptionist cum Secretary, several institutions offer relevant programs that can equip you with the necessary skills. Here are some top colleges and courses in India:

  • Diploma in Secretarial Practice/Office Management:
    • YMCA Institute, New Delhi
    • Government Polytechnic for Women, various locations
    • Many private vocational training institutes
  • Bachelor of Business Administration (BBA):
    • Narsee Monjee College of Commerce & Economics, Mumbai
    • Christ University, Bangalore
    • Loyola College, Chennai
  • Bachelor of Commerce (B.Com):
    • Shri Ram College of Commerce (SRCC), Delhi
    • Hindu College, Delhi
    • Presidency College, Kolkata
  • Computer Training Institutes:
    • NIIT
    • Aptech
    • Jetking

These institutions offer courses that cover essential skills such as typing, computer applications, communication, and office management, which are crucial for a successful career as a Receptionist cum Secretary.

Fees

The fees for courses related to becoming a Receptionist cum Secretary can vary widely depending on the type of institution and the course duration. Here’s a general overview:

  • Certificate Courses: These can range from ₹5,000 to ₹20,000 depending on the duration and the institute.
  • Diploma Courses: Diploma courses in secretarial practice or office management may cost between ₹20,000 to ₹50,000 per year.
  • Bachelor's Degree: If you opt for a bachelor's degree (e.g., BBA), the fees can range from ₹50,000 to ₹2,00,000 per year depending on the college.
  • Private Institutes: Private computer training institutes may charge between ₹10,000 to ₹30,000 for comprehensive MS Office and communication skills courses.
  • Government Institutes: Government-run polytechnics and vocational training centers often offer similar courses at subsidized fees, ranging from ₹5,000 to ₹15,000 per year.

Keep in mind that these are approximate figures, and it's always best to check the specific fee structure of the institution you are interested in.

Related Exams

While there aren't specific national-level entrance exams to become a Receptionist cum Secretary, certain skills-based tests and certifications can significantly enhance your prospects. Here’s what you should focus on:

  • Typing and Shorthand Tests: Many employers conduct typing speed and accuracy tests. Aim for a typing speed of at least 40-50 words per minute.
  • Computer Proficiency Tests: Tests evaluating your knowledge of MS Office (Word, Excel, PowerPoint) are common.
  • Communication Skills Assessments: Some companies assess verbal and written communication skills through interviews or written exercises.
  • Certifications:
    • Microsoft Office Specialist (MOS): Validates your expertise in Microsoft Office applications.
    • Certified Administrative Professional (CAP): A globally recognized certification for administrative professionals (requires experience).
  • Entrance Exams for Related Courses: If you plan to pursue a diploma or degree in secretarial practice or office management, check the specific entrance exam requirements for the respective institutions. These exams typically assess general aptitude, English language skills, and basic reasoning.
Exam NameExam Date
Related Courses
Pros And Cons

Pros

  1. Diverse responsibilities offer varied daily tasks.
  2. Opportunities to develop strong communication skills.
  3. Stable job with consistent demand across industries.
  4. Chance to learn about different aspects of a business.
  5. Good starting point for administrative careers.
  6. Networking opportunities with clients and colleagues.
  7. Develop organizational and multitasking skills.
  8. Gain proficiency in office software and equipment.

Cons

  1. Can be repetitive with routine tasks.
  2. May involve handling difficult or demanding individuals.
  3. Often requires long periods of sitting.
  4. Salary may be relatively low initially.
  5. Limited opportunities for rapid career advancement.
  6. Stress from managing multiple tasks simultaneously.
  7. Dealing with unexpected interruptions frequently.
  8. Responsibility for maintaining a professional image.