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Order Taker

Overview, Education, Careers Types, Skills, Career Path, Resources

Order takers process customer orders, ensuring accuracy and efficiency. They need good communication and attention to detail. A good option for those seeking entry-level jobs.

Average Salary

₹2,50,000

Growth

low

Satisfaction

medium

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Educational Requirements

Education Requirements for Becoming an Order Taker

To become an order taker, while formal education isn't always strictly required, certain qualifications and skills can significantly enhance your prospects. Here’s a breakdown:

  • Minimum Education: A high school diploma (10+2) is generally the minimum requirement. This ensures you have basic literacy and numeracy skills.
  • Relevant Skills:
    • Communication Skills: Essential for understanding customer needs and accurately recording orders.
    • Computer Skills: Proficiency in using computers and order-entry software is crucial.
    • Attention to Detail: Accuracy is key to avoid errors in order processing.
    • Customer Service Skills: Being polite, patient, and helpful enhances customer satisfaction.
  • Additional Training:
    • Vocational Courses: Some vocational schools offer courses in office administration or customer service, which can be beneficial.
    • On-the-Job Training: Most employers provide on-the-job training to familiarize new order takers with their specific systems and products.
  • Higher Education (Optional): While not mandatory, a bachelor's degree in business administration or a related field can open doors to supervisory or management roles in the future.

Having a solid educational foundation combined with the right skills will set you up for success as an order taker.

Study Path
Top Colleges

Since the role of an order taker doesn't necessarily require a specific college degree, there aren't specific top colleges that offer direct pathways to this career. However, if you're looking to enhance your skills or pursue related fields that could lead to supervisory or management roles, here are some options:

  • Vocational Training Institutes: Many vocational training institutes across India offer courses in office administration, customer service, and data entry. These courses can provide you with the necessary skills to excel as an order taker.
  • NIIT: NIIT offers various courses in IT and business skills, which can be beneficial for order takers who need to use computer systems and software.
  • Aptech: Aptech provides courses in computer skills and office automation, which can help you develop the technical skills required for the job.
  • Government ITIs: Industrial Training Institutes (ITIs) offer courses in various trades, including office assistant and computer operator, which can be relevant to the role of an order taker.

While these institutions may not directly lead to a career as an order taker, they can provide you with the skills and knowledge needed to succeed in the role and potentially advance to higher positions in the future.

Fees

Since becoming an order taker typically doesn't require a specific degree or formal education, the fees associated are generally minimal. However, if you opt to pursue vocational courses or certifications to enhance your skills, here’s a general idea of the costs involved:

  • Vocational Courses: Fees for vocational courses in office administration or customer service can range from ₹5,000 to ₹20,000, depending on the duration and institution.
  • Online Courses: Online courses in data entry, customer service, or communication skills can cost anywhere from ₹1,000 to ₹10,000 per course.
  • Certification Programs: Certification programs related to customer service or office skills may range from ₹3,000 to ₹15,000.

Keep in mind that these are approximate figures and can vary based on the specific course, institution, and location. It's advisable to research and compare fees before enrolling in any program.

Related Exams

There are typically no specific entrance exams required to become an order taker. Employers usually focus on assessing skills such as communication, data entry, and customer service during the hiring process. However, certain certifications or vocational courses can enhance your resume and demonstrate your competence.

  • Typing Tests: Many employers may require you to take a typing test to assess your typing speed and accuracy.
  • Data Entry Tests: These tests evaluate your ability to enter data quickly and accurately into computer systems.
  • Customer Service Assessments: Some companies use assessments to gauge your customer service skills, including your ability to handle difficult situations and resolve customer issues.
  • Vocational Certifications: Completing a vocational course in office administration or customer service can provide you with a recognized certification that demonstrates your skills to potential employers.

While formal exams aren't generally required, demonstrating proficiency in relevant skills through tests or certifications can significantly improve your chances of landing a job as an order taker.

Exam NameExam Date
Pros And Cons

Pros

  1. Relatively easy entry-level position.
  2. Opportunities for skill development in communication.
  3. Can gain experience in customer service.
  4. Potential for flexible working hours.
  5. Provides a stepping stone to other roles.
  6. Work in diverse industries.

Cons

  1. Can be repetitive and monotonous.
  2. May involve dealing with difficult customers.
  3. Often a low-paying job.
  4. Limited opportunities for career advancement.
  5. High level of stress during peak times.
  6. Requires sitting for extended periods.