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Contact Center Agent

Overview, Education, Careers Types, Skills, Career Path, Resources

Contact Center Agents handle customer inquiries, resolve issues, and provide support via phone, email, or chat. Strong communication skills are essential.

Average Salary

₹2,50,000

Growth

medium

Satisfaction

medium

Career Paths
Software Developer
Senior Software Engineer
Sr. Software Programmer
Software Engineer
Top Recruiters

Top Companies hiring software engineers in india below is the list of companies hiring software engineers with lowest and highest package offered -

Company NameAverage Salary
college logoConcentrix3L - 5L
college logoWipro2L - 4L
college logoInfosys BPM2L - 4L
college logoHinduja Global Solutions (HGS)2L - 4L
college logoAccenture3L - 5L
Jobs and Salaries

Customer Service Representative thumbnail

Customer Service Representative

Customer Service Representatives provide support to customers, addressing inquiries, resolving complaints, and processing orders. They act as a primary point of contact, ensuring customer satisfaction through effective communication and problem-solving skills. This role is crucial for maintaining a positive brand image and fostering customer loyalty.

  • Key Responsibilities: Answering customer inquiries, resolving complaints, processing orders, and providing product information.
  • Skills Required: Communication skills, problem-solving abilities, empathy, and product knowledge.

Average Base Pay 3,00,000 per year

battery

2,00,000

Fresher

battery

3,50,000

Medium

battery

5,00,000

Senior