Customer Support Agent banner
a Customer Support Agent thumbnail
Customer Support Agent

Overview, Education, Careers Types, Skills, Career Path, Resources

As a Customer Support Agent, address customer inquiries, resolve issues, and ensure satisfaction. Strong communication skills are essential for this role.

Average Salary

₹3,00,000

Growth

medium

Satisfaction

medium

Career Paths
Software Developer
Senior Software Engineer
Sr. Software Programmer
Software Engineer
Top Recruiters

Top Companies hiring software engineers in india below is the list of companies hiring software engineers with lowest and highest package offered -

Company NameAverage Salary
college logoInfosys BPM3L - 5L
college logoWipro3L - 5L
college logoConcentrix3L - 5L
college logoAmazon Development Centre India Pvt. Ltd.4L - 6L
college logoAccenture3L - 5L
college logoHDFC Bank3L - 5L
Jobs and Salaries

Technical Support Specialist thumbnail

Technical Support Specialist

Technical Support Specialists provide assistance to customers experiencing technical issues with software, hardware, or network systems. They diagnose problems, offer solutions, and guide users through troubleshooting steps. Strong analytical and communication skills are essential for this role.

  • Key Responsibilities:
    • Diagnosing and resolving technical issues.
    • Providing step-by-step solutions to customers.
    • Documenting technical issues and resolutions.
    • Escalating complex problems to higher-level support.
    • Ensuring customer satisfaction through effective communication.

Average Base Pay 3,50,000 per year

battery

2,50,000

Fresher

battery

4,50,000

Medium

battery

6,00,000

Senior