A Customer Support Specialist provides assistance to customers with their inquiries, resolves issues, and ensures customer satisfaction. They act as a primary point of contact, offering solutions and guidance. Key responsibilities include:

• Answering customer queries via phone, email, or chat.
• Troubleshooting technical issues.
• Processing orders and returns.
• Maintaining customer records.
• Providing product information.

This role requires excellent communication skills, patience, and a problem-solving attitude. It's a great starting point for those looking to build a career in customer relations and support.